About AppFolio Property Manager
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minute...
Awards and Recognition
FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
AppFolio Property Manager Pricing
Core (Residential): $1.49/unit/month, Plus (Residential): $3.20/unit/month, Max (Residential): $5.00/unit/month, Core (Commercial): $1.50/unit/month, Plus (Commercial): $3.20/unit/month, Max (Commercial): $5.00/unit/month, Community Associations: $0.85/unit/month. Visit pricing plans & website for monthly minimum spends and other details.
Starting price:
$1.49per month
Free trial:
Available
Free version:
Not Available
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AppFolio Property Manager Reviews
4.53/5 out of 1896 Reviews
Most Helpful Reviews for AppFolio Property Manager
1 - 5 of 1,894 Reviews
MariAnne
Real Estate, 2 - 10 employees
Used more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
Reviewed May 2021
Hands down the best software
Benjamin
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Well-Rounded & Reliable
Appfolio has world class customer service with extremely quick response time. Implementing the software was as easy as it could have been. It still takes time and effort, but it is certainly worth it to be on such a streamlined software.
PROS
I love the ability to track collections, maintenance orders, and Tenant info/documents from my smartphone. This software gives me the option to have any staff work remote as needed and still do our jobs at 100% capacity.
CONS
Appfolio does a nice job at continuing to develop better features. One area that needs improvements is the ability to do inspections. It takes forever for photos to upload while at the property and uses a ton of data. Would be nice to be able to have the inspections saved locally to the phone and then upload all at once while on WiFi. This would speed up inspections drastically. Improving inspection templates is also needed.
Reason for choosing AppFolio Property Manager
Appfolio had a sleek look and better support being offered.
Reasons for switching to AppFolio Property Manager
We used a bunch of Microsoft Excel spreadsheets. Data was easily messed up, and it offered no mobile features. It wasn’t specifically designed for real estate.
Vendor Response
Hi Benjamin, thanks for taking the time to leave your feedback! Replied April 2021
Mike
Real Estate, 2-10 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
AppFolio is the Apple of Prop Management Software
In general this is the best property management software on the market if you have a portfolio of 100 to about 1500 homes. Any smaller than that there might be simpler solutions that you could use in any larger than that you might need some customization that could be a little bit tricky to do an app folio. Before that midsize property manager this is the perfect product to really streamline your systems and give your residence and owners a great experience.
PROS
AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of selling it will always tell you all the things that it can do. If I lined up at folio side by side next to various other property management software that I've used they all would check the boxes of doing all the things that you need them to do. However from using many of the different providers and have folio I can tell you that when our team turned on that folio it was far less training because everything just simply made sense. The screens look nice the reports made sense the dashboards made sense the flows were simple and easy to understand. It's very difficult to understand this type of nuance when buying software so I can only tell you that our experience was extremely smooth and running this especially when compared to using the competitors that we had done previously.
CONS
Personally I find some of the accounting functionality to be a little bit challenging but that could be simply a part of me not being an accountant.
Reason for choosing AppFolio Property Manager
We use building them and it is a simple product that might work well if you have less than 100 homes but as you start to advance beyond that the flows and systems are simply not disadvanced is that folio and it's simply not as easy to use.
Reasons for switching to AppFolio Property Manager
Hopefully it was simply the best option for the amount of homes that we had.
Obaid
Real Estate, 51-200 employees
Used monthly for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2024
I have seen better
PROS
I have used Appfolio in my previous employment and I was not very impressed. Using numerous other property management software, this was my lease favorite. It doesn't offer a lot of resources like Entrata does. I understand smaller companies tend to use Appfolio, and I believe it is due to cost.
CONS
prospect management, moving residents in, accounting, etc.
Toi
Real Estate, 51-200 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2024
It’s Effective and Efficient
I love it! I prefer it over Yardi! It can be used as an accounting program, property mgr program, marketing program, affordable housing certification/ recertification. Communication with residents and leads.
PROS
Being able to market specific units by adding videos/ photos and an auto generated marketing description based on tags added to each individual unit based on its own unique floorplan
CONS
Sometimes different financial reports do not speak to each other so one report can be misleading from the other
Reasons for switching to AppFolio Property Manager
Offered more information and modules. Everyone from accounting, compliance, managers, leasing agents can use it and access each other’s information. Also a great online tool for residents
